This is not an everyday occurrence but it does indeed happen. Plantronics currently makes seven different RJ9 to QD cables for their H-Series headsets.Ĥ) Changing phone systems in “X” amount of time. Avaya alone has two identical looking cables, which are wired differently. Just because they look alike, does not mean they are the same. Even the most common design, the four wire RJ9 connector, which is the same size as the handset or receiver cord, and different companies wire them differently. Unfortunately there is no such thing as a universal headset port. ![]() There are over 20 different bottom cables from Plantronics alone, and that does not count external amplifiers or cables of different lengths. Since every phone manufacturer is different, they tend to wire and shape their headset ports differently. This eliminates the need for the external amplifier, but it also adds a lot more confusion. You could then replace just the worn out half, reducing the cost of getting a replacement.ģ) Newer phones tend to have a headset port/jack built into them. And after a few years one part would eventually wear out. These amplifiers like the Plantronics M22 were often as expensive if not more so as the cost of the headsets, effectively doubling the price. You could walk away from your desk without removing the headset this greatly increased the productivity of the employee.Ģ) Older phones required an external amplifier. ![]() By having the quick disconnect (QD) connection in the middle, you could quickly disconnect the headset cable from the phone and walk away from your desk area, get a drink of water or retrieve a fax, returning to the phone by quickly re-connecting the headset to the bottom connection. They took a minute or two to put on, get adjusted on your ear and to secure the clothing clip so the cord would not snag, yanking everything off of your ear. ![]() Here is a look at several benefits gained from having a headset with a separate cable for each phone.ġ) Early headsets were worn on the ear. Professional office headsets from Plantronics and Jabra have traditionally manufactured and sold in two separate pieces, the headset and the “bottom connection or cable.” Why? You ask.
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